SMS Policy

1. SMS Program Overview

MUSA TECHNOLOGY PARTNERS LLC offers an SMS messaging program to provide customers and subscribers with important updates, service notifications, promotional offers, and other relevant information. By opting in to our SMS program, you agree to receive text messages from us at the phone number you provide.

2. How to Opt-In

You may opt-in to receive SMS messages from MUSA TECHNOLOGY PARTNERS LLC through the following methods:

• Website Form: By entering your phone number and checking the consent box on our website
• Keyword Text: By texting JOIN to our designated short code or phone number
• Paper Form: By providing written consent on a physical form
• Verbal Consent: By providing consent during a phone conversation

By opting in, you confirm that you are the owner or authorized user of the mobile phone number provided and that you agree to receive SMS messages from us.

3. Types of Messages

When you opt-in to our SMS program, you may receive messages including:

• Service Updates: Notifications about your account, appointments, or service status
• Promotional Messages: Special offers, discounts, and marketing communications
• Transactional Messages: Order confirmations, payment reminders, and receipts
• Security Alerts: Important security notifications and verification codes
• Company Updates: News about our services, policies, or business changes

4. Message Frequency

Message frequency varies based on your account activity and communication preferences. You may receive:

• Up to 4 promotional messages per month
• Transactional messages as needed based on your interactions
• Service notifications when relevant to your account

We strive to send only relevant and valuable messages. You can adjust your preferences at any time.

5. Message and Data Rates

If you have questions about your text or data plan, please contact your mobile carrier. MUSA TECHNOLOGY PARTNERS LLC is not responsible for any charges incurred from your mobile carrier as a result of your participation in our SMS program.

6. How to Opt-Out

You may opt-out of receiving SMS messages at any time using any of the following methods:

After opting out, you will receive a final confirmation message. Please allow up to 48 hours for your request to be fully processed. Note that opting out of promotional messages will not affect transactional messages related to your account or services.

7. How to Get Help

If you need assistance with our SMS program:

• Reply HELP to any SMS message to receive instructions
• Call us at (404) 449-9239
• Email support@valtechcomm.com
• Write to us at: 330 BEAR HILL ROAD, #205, WALTHAM, MA 02451

8. Privacy and Data Protection

We are committed to protecting your privacy. When you participate in our SMS program:

• Your phone number will only be used for the purposes described in this policy
• We will not sell or rent your phone number to third parties
• We may share your number with service providers who assist in delivering messages
• All data is handled in accordance with our Privacy Policy

9. Supported Carriers

Our SMS program is designed to work with all major U.S. mobile carriers, including but not limited to:

Carriers are not liable for delayed or undelivered messages.

10. Consent Requirements

By participating in our SMS program, you acknowledge and agree that:

• You are providing express written consent to receive SMS messages
• Consent is not required as a condition of purchasing goods or services
• You are at least 18 years of age or have parental consent
• You are the subscriber or authorized user of the phone number provided
• You understand that message and data rates may apply

11. Changes to This Policy

We may update this SMS Policy from time to time. When we make changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify subscribers of material changes via SMS or email
• Post the revised policy on our website

Your continued participation in the SMS program after changes constitutes acceptance of the updated policy.

12. Contact Information

For questions about this SMS Policy or to manage your preferences, please contact us: