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Privacy Policy

Last Updated: January 1, 2024

1. Introduction

MUSA TECHNOLOGY PARTNERS LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Our Commitment to You: No Mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. You can opt out at any time by replying STOP. Message and data rates may apply.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name and contact information (email address, phone number, mailing address)
  • Mobile phone number (for SMS communications, only with your explicit consent)
  • Business information (company name, job title)
  • Account credentials (username, password)
  • Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, click patterns)
  • Cookies and similar tracking technologies
  • Referral source information

3. How We Use Your Information

We use the collected information for various purposes, including:

  • Providing and maintaining our services
  • Processing transactions and sending related information
  • Responding to inquiries and providing customer support
  • Sending promotional communications (with your consent)
  • Sending SMS notifications and updates (with your explicit opt-in consent)
  • Improving our website and services
  • Complying with legal obligations
  • Detecting and preventing fraud or abuse

4. Mobile Opt-In and SMS Communications

By providing your mobile phone number and opting in to receive SMS communications from MUSA TECHNOLOGY PARTNERS LLC, you expressly consent to receive text messages from us at the mobile number provided.

4.1 How to Opt-In

You may opt-in to receive SMS communications by:

  • Completing the SMS opt-in form on our website
  • Texting a designated keyword to our short code or phone number
  • Providing verbal consent during a phone conversation with our team
  • Checking the SMS consent checkbox during account registration or service signup

By opting in, you agree to receive recurring automated marketing and informational text messages from MUSA TECHNOLOGY PARTNERS LLC.

4.2 Message Frequency

Message Frequency: Message frequency varies. You may receive up to 10 messages per month depending on your interaction with our services, promotional campaigns, and account activity. Message frequency may increase during special promotions or time-sensitive notifications.

4.3 Message and Data Rates

Message and data rates may apply. Standard messaging rates from your wireless carrier may apply to messages sent and received. Please check with your mobile carrier for details on your messaging plan. MUSA TECHNOLOGY PARTNERS LLC is not responsible for any charges incurred from your wireless provider.

4.4 STOP Instructions - How to Opt-Out

You can opt-out of receiving SMS messages at any time by using one of the following methods:

Text to Opt-Out

STOP

Reply STOP to any SMS message you receive from us to immediately unsubscribe from all future text messages.

Alternative Keywords

UNSUBSCRIBE

You may also text UNSUBSCRIBE, CANCEL, END, or QUIT to opt-out of SMS communications.

After sending STOP, you will receive one final confirmation message. You will no longer receive SMS messages from us unless you opt-in again. Opting out of SMS will not affect other communications such as email.

4.5 HELP Instructions - Getting Assistance

If you need assistance with our SMS program, you can get help by:

Text for Help

HELP

Reply HELP to any SMS message to receive information about our messaging program and contact details.

Call Us Directly

(404) 449-9239

Call our support team for immediate assistance with SMS or any other inquiries.

SMS Support Contact Information:

Phone: (404) 449-9239

Email: support@valtechcomm.com

Address: 330 BEAR HILL ROAD, #205, WALTHAM, MA 02451

4.6 Your Mobile Information is Protected

No Third-Party Sharing: Your mobile phone number and any information collected through our SMS program will NEVER be shared with, sold to, rented to, or disclosed to any third parties for their marketing purposes. We do not participate in any data sharing arrangements that would expose your mobile information to outside parties.

For complete details about our SMS program, please review our SMS Policy.

5. No Sharing of Personal Information with Third Parties

We are committed to keeping your personal information private and secure. We want to be absolutely clear about our data sharing practices:

We DO NOT:

  • Sell your personal information to any third party
  • Rent or lease your contact information for marketing purposes
  • Trade your data with other companies
  • Share your mobile phone number with advertisers or marketers
  • Provide your information to data brokers
  • Allow third parties to contact you for their promotional purposes using data we collected

5.1 Limited Exceptions

The only circumstances under which we may disclose your information are:

  • Service Providers: Trusted vendors who help us operate our business (such as SMS delivery services), who are contractually obligated to protect your data and use it only for providing services to us
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (you will be notified)
  • With Your Explicit Consent: Only when you have given specific, written permission

Even in these limited cases, we require all parties to maintain the confidentiality and security of your information.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection practices
  • Secure storage of mobile phone numbers and SMS consent records

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Opt-Out of SMS: Text STOP to unsubscribe from text messages at any time
  • Opt-Out of Email: Unsubscribe from marketing emails using the link provided
  • Data Portability: Receive your data in a structured format

To exercise these rights, please contact us using the information provided below or visit our Communication Preferences page.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect certain features of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, our data practices, or need assistance with SMS communications, please contact us:

MUSA TECHNOLOGY PARTNERS LLC

330 BEAR HILL ROAD, #205
WALTHAM, MA 02451

Phone: (404) 449-9239

Email: privacy@valtechcomm.com

SMS Support: Text HELP to any message or call (404) 449-9239

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330 BEAR HILL ROAD, #205
WALTHAM, MA 02451

(404) 449-9239

info@valtechcomm.com

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