SMS/Text Message Policy

1. Overview

This SMS Policy describes how APRIA TECHNOLOGY INC ("Company," "we," "us," or "our") collects, uses, and manages mobile phone numbers and text message communications. By opting in to receive SMS messages from us, you agree to the terms outlined in this policy.

2. Opt-In (How to Subscribe)

You may opt in to receive SMS messages from APRIA TECHNOLOGY INC through the following methods:

When you opt in, you will receive a confirmation message. Your consent to receive SMS messages is not a condition of purchasing any goods or services.

3. Types of Messages

Once you opt in, you may receive the following types of text messages:

• Service Updates: Information about your projects, service status, and important notifications
• Appointment Reminders: Reminders about scheduled meetings, consultations, or service appointments
• Account Alerts: Notifications about your account status, billing, or security
• Support Communications: Responses to your inquiries and support requests
• Promotional Messages: Information about new services, special offers, and company updates (only if you specifically consent to marketing messages)

4. Message Frequency

The frequency of messages depends on your account activity and the types of messages you have opted in to receive:

• Transactional Messages: Sent as needed based on your service interactions
• Appointment Reminders: Typically 1-2 messages per scheduled appointment
• Promotional Messages: Maximum of 4 messages per month (if opted in)

Message frequency may vary. We will not send you more messages than necessary for the purposes you have consented to.

5. Opt-Out (How to Unsubscribe)

You can opt out of receiving SMS messages at any time using any of the following methods:

After opting out, you will receive a final confirmation message confirming your removal from our SMS list. You will no longer receive text messages from us unless you opt in again.

Note: Opting out of SMS messages does not affect any other communication preferences or your ability to receive services from us.

6. Help and Support

If you need assistance with our SMS program:

• Text HELP: Reply HELP to any message for assistance
• Call: (712) 590-7038
• Email: support@lxroptech.com

Our support team is available Monday through Friday, 9:00 AM to 6:00 PM EST.

7. Costs and Carrier Information

We do not charge for SMS messages, but your wireless carrier may charge you for each message sent or received based on your plan. By opting in, you understand that you are responsible for any charges from your carrier.

Supported Carriers: AT&T, Verizon, T-Mobile, Sprint, U.S. Cellular, and most other major carriers. Carriers are not responsible for delayed or undelivered messages.

8. Privacy and Data Protection

We take your privacy seriously. Here is how we handle your mobile phone information:

• We will not sell, rent, or share your mobile phone number with third parties for their marketing purposes
• Your phone number is stored securely and only used for the purposes you consented to
• We may share your number with service providers who help us deliver SMS messages, subject to confidentiality agreements
• We retain your phone number and SMS consent records as required by law

For more information about how we handle your personal data, please review our Privacy Policy.

9. Changes to This Policy

We may update this SMS Policy from time to time. If we make material changes, we will notify you by:

• Sending an SMS notification to your registered phone number
• Posting the updated policy on our website
• Updating the "Last Updated" date at the top of this page

Your continued participation in our SMS program after any changes constitutes your acceptance of the updated policy.

10. Terms and Conditions

By participating in our SMS program, you agree to:

• These SMS Policy terms
• Our general Terms & Conditions
• Our Privacy Policy

If any provision of this SMS Policy is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

11. Contact Information

12. Opt-Out Form

Use this form to opt out of SMS communications from APRIA TECHNOLOGY INC:

You can also opt out at any time by texting STOP to (712) 590-7038.