Terms and Conditions

Last Updated: December 4, 2024

Welcome to CRAM Technology Partners LLC. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing and using the services provided by CRAM Technology Partners LLC ("Company," "we," "us," or "our"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy.

2. Services Description

CRAM Technology Partners LLC provides technology consulting, cloud solutions, cybersecurity services, software development, IT consulting, data analytics, and managed IT services. The specific scope of services will be defined in individual service agreements or statements of work.

3. User Responsibilities

When using our services, you agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of any account credentials
  • Use our services only for lawful purposes
  • Not interfere with or disrupt our services or servers
  • Not attempt to gain unauthorized access to any systems
  • Comply with all applicable laws and regulations

4. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of CRAM Technology Partners LLC and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written consent.

5. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of our business relationship. This obligation survives the termination of any service agreement.

6. Payment Terms

For paid services:

  • Payment terms will be specified in individual service agreements
  • Invoices are due within 30 days unless otherwise specified
  • Late payments may be subject to interest charges
  • We reserve the right to suspend services for non-payment

7. Limitation of Liability

To the maximum extent permitted by law:

  • Our total liability shall not exceed the fees paid for the specific service giving rise to the claim
  • We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
  • We do not guarantee uninterrupted or error-free service

8. Warranty Disclaimer

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

9. Indemnification

You agree to indemnify, defend, and hold harmless CRAM Technology Partners LLC and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.

10. Termination

Either party may terminate service agreements as specified in individual contracts. We reserve the right to suspend or terminate access to our website or services for violation of these Terms.

11. Communications

By providing your contact information, you consent to receive communications from us, including:

  • Service-related announcements
  • Marketing communications (if opted in)
  • SMS messages (if opted in) - see our SMS Policy

Opt-Out: You may opt out of marketing communications at any time by following the unsubscribe instructions or visiting our Opt-In/Opt-Out page.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

13. Dispute Resolution

Any disputes arising from these Terms or our services shall be resolved through binding arbitration in San Francisco, California, in accordance with the rules of the American Arbitration Association.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

15. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified Terms.

16. Contact Information

For questions about these Terms, please contact us:

  • Email: legal@cktechpartners.com
  • Phone: (615) 521-8248
  • Address: 2625 LINCON AVENUE, COCONUT GROVE, FL, 33133